{"id":2115,"date":"2024-10-10T13:05:33","date_gmt":"2024-10-10T13:05:33","guid":{"rendered":"https:\/\/www.thetransportal.com\/?page_id=2115"},"modified":"2024-10-11T08:26:42","modified_gmt":"2024-10-11T08:26:42","slug":"training-ongoing-support","status":"publish","type":"page","link":"https:\/\/www.thetransportal.com\/index.php\/services\/training-ongoing-support\/","title":{"rendered":"Training & Ongoing Support"},"content":{"rendered":"\n
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Training & Ongoing Support<\/h2>\n<\/div><\/div>\n\n\n\n
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Ongoing Support<\/h2>\n\n\n\n

We provide ongoing support throughout your project lifecycle. This includes:<\/p>\n\n\n\n

Account Management<\/strong>: We provide training, functional reviews, and regular meetings to monitor progress and address licensing needs.<\/p>\n\n\n\n

Customer Service Desk<\/strong>: End users can request support via our online portal. we use their feedback to improve processes and identify training needs.<\/p>\n\n\n\n

RFC Submission<\/strong>: We work with you to raise new feature requests and test them before deployment.<\/p>\n\n\n\n

API Integration<\/strong>: Our API enables seamless data integration with other systems for enhanced project data capabilities.<\/p>\n<\/div>

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Training Services<\/h2>\n\n\n\n

We offer bespoke and standard training modules tailored to user roles and workflows, including:<\/p>\n\n\n\n

DMS: <\/strong>Enables project admins to define, configure and run their project. We offer also offer training for end-users to work with the CDE effectively.<\/p>\n\n\n\n

Digital Forms: <\/strong>Enables form creators to configure and rollout their digital forms, and end-users to capture, monitor and manage their site data.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Ongoing Support We provide ongoing support throughout your project lifecycle. This includes: Account Management: We provide training, functional reviews, and regular meetings to monitor progress and address licensing needs. Customer Service Desk: End users can request support via our online portal. we use their feedback to improve processes and identify training needs. RFC Submission: We […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":795,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/pages\/2115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/comments?post=2115"}],"version-history":[{"count":37,"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/pages\/2115\/revisions"}],"predecessor-version":[{"id":2214,"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/pages\/2115\/revisions\/2214"}],"up":[{"embeddable":true,"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/pages\/795"}],"wp:attachment":[{"href":"https:\/\/www.thetransportal.com\/index.php\/wp-json\/wp\/v2\/media?parent=2115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}