Training & Ongoing Support
Ongoing Support
We provide ongoing support throughout your project lifecycle. This includes:
Account Management: We provide training, functional reviews, and regular meetings to monitor progress and address licensing needs.
Customer Service Desk: End users can request support via our online portal. we use their feedback to improve processes and identify training needs.
RFC Submission: We work with you to raise new feature requests and test them before deployment.
API Integration: Our API enables seamless data integration with other systems for enhanced project data capabilities.
Training Services
We offer bespoke and standard training modules tailored to user roles and workflows, including:
DMS: Enables project admins to define, configure and run their project. We offer also offer training for end-users to work with the CDE effectively.
Digital Forms: Enables form creators to configure and rollout their digital forms, and end-users to capture, monitor and manage their site data.